You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

downloading live photo from icloud on pc creates 4 files per photo

hello,

when I download a live photo on my windows 10 pc from iCloud that i took with my iPhone camera, it shows one photo as multiple files, for example if i were to download a photo named IMG_5756.jpg it makes 4 different files for one photo. so when i download IMG_5756.jpg it also downloads IMG_5756.HEIC , IMG_5756.MOV and IMG_5756_HEVC.MOV it would be helpful if anyone could help me figure out a way to consolidate all of the files so I don't have 4x as many files for each file. Thanks, Devin

iPhone 11 Pro

Posted on Jul 3, 2021 11:43 AM

downloading live photo from icloud on pc creates 4 files per photo

Similar questions