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Level 1

4 points

Apple TV Remote does not work

The remote on my Apple Box doesn't work. It is fully charged. This same thing happened about 9 months ago. The serial # is DY******1WF

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Posted on Jul 3, 2021 11:24 AM

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Level 8

36,456 points

Posted on Jul 3, 2021 11:26 AM

First try restarting your Apple TV and for more troubleshooting see: If your Apple TV remote isn't working - Apple Support

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