You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kilobyte12 Author

Level 1

4 points

I can’t activate Touch ID

How do I activate Touch ID when Touch ID always fails. Can you help

iPhone 6s, iOS 15

Posted on Jul 3, 2021 12:56 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,838 points

Posted on Jul 4, 2021 12:55 AM

If you're using a case or screen protector, make sure it doesn't cover the Touch sensor or the surrounding ring. Go to Settings > Touch ID & Passcode and make sure iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.

If Touch ID isn't working on your iPhone or iPad – Apple Support

View in context

I can’t activate Touch ID

Similar questions