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It won’t let me change my region / country

I’m not able to change my country

iPhone 12 Pro Max, iOS 14

Posted on Jul 4, 2021 3:47 PM

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Question marked as Best reply

Posted on Jul 4, 2021 5:12 PM

What happens when you try? Error message(s)?


You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple  


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed   


Region - Change your iTunes Store, iBooks Store, or App Store country or region.     


If necessary, contact iTunes Support. Follow through the screens to get a chat or telephone option.  


iTunes Support – world wide   


Apple Support schedule phone call     

1 reply
Question marked as Best reply

Jul 4, 2021 5:12 PM in response to yamileth99

What happens when you try? Error message(s)?


You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple  


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed   


Region - Change your iTunes Store, iBooks Store, or App Store country or region.     


If necessary, contact iTunes Support. Follow through the screens to get a chat or telephone option.  


iTunes Support – world wide   


Apple Support schedule phone call     

It won’t let me change my region / country

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