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Travel Express Card - doesn't always work

Hi all,


Does anyone else find that sometimes the Travel Express Card feature doesn't work (on Transport for London)?


Sometimes I get to the barrier and put my phone to the reader but it doesn't work and I have to manually enter my security code to allow for payment.


This has happened both before I start my journey and also when tapping out to finish my journey which, has also inadvertently meant I've used the wrong card as I've rushed to select a card conscious that I'm in the way. This then results in a whole 'incomplete journey' fiasco.


There is no pattern to when this happens, it's completely random and I have all the up to date software on an iPhone 12 Pro.


Anyone else had any experience with this?

iPhone 12 Pro

Posted on Jul 5, 2021 4:43 AM

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Question marked as Apple recommended

How to enable or change your Express Travelcard

  • Open Settings, scroll down, and tap Wallet & Apple Pay.
  • Tap Express Travel Card.
  • Select a card, then authenticate with Face ID, Touch ID, or your passcode.



Use Express Travel with Apple Pay – Apple Support

Posted on Jul 5, 2021 6:48 AM

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Travel Express Card - doesn't always work

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