IPhone is locked

My IPhone 12 Pro will not allow me to sign in. It is locked and the touchpad is not responding. I tried to powere off and it wont respond.

iPhone 12 Pro Max, iOS 14

Posted on Jul 5, 2021 5:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2021 6:18 AM


I tried to powere off and it wont respond.

Click on this link to learn how to 'Force restart iPhone' --> https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios - select the correct iOS version



If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

- Read it all, including the final step to Contact Apple Support if necessary

1 reply
Question marked as Top-ranking reply

Jul 5, 2021 6:18 AM in response to Zenandfriends


I tried to powere off and it wont respond.

Click on this link to learn how to 'Force restart iPhone' --> https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios - select the correct iOS version



If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

- Read it all, including the final step to Contact Apple Support if necessary

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPhone is locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.