AppStore
Hi I am having a problem. It consists in the fact that the connection to the app store fails and I cannot download something, what should I do?
iPhone 11, iOS 14
Question marked as
See the Apple Support article(s) below.
App Store, iTunes Store, or other Apple services - If you can't connect
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod
Backup - Restore your device from an iCloud or iTunes backup.