Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment on my account has been declined because the credit card was hacked so I cancelled it. I want to charge to a new card. What do I do?

How do I update the credit card for my subscriptions?


MacBook Pro 15″, macOS 10.15

Posted on Jul 5, 2021 7:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2021 7:56 AM

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

1 reply
Question marked as Top-ranking reply

Jul 5, 2021 7:56 AM in response to bjdent

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

Payment on my account has been declined because the credit card was hacked so I cancelled it. I want to charge to a new card. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.