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Seasame1980 Author

Level 1

4 points

Frozen screen and hard restart will not work.

We have followed the support options. What is our next option?

Posted on Jul 5, 2021 7:41 PM

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Top-ranking reply

Level 10

418,315 points

Posted on Jul 6, 2021 7:20 AM

You did everything suggested in this? --> If your iPhone, iPad, or iPod touch won't turn on or is frozen

Did you also contact Apple as suggested at the end?

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Top-ranking reply

Level 10

418,315 points

Jul 6, 2021 7:20 AM in response to Seasame1980

You did everything suggested in this? --> If your iPhone, iPad, or iPod touch won't turn on or is frozen

Did you also contact Apple as suggested at the end?

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Frozen screen and hard restart will not work.

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