Facetime movie recording has echo

I just bought a j5 Create webcam, and when I try to record a new movie, I get an echo in my voice in the audio and a feedback echo as well. Turning the recording audio down helps somewhat, but then you can barely hear the audio when played back. The MacBook Pro is connected to an external monitor and has an adapter with two USB ports, one of which is connected to external speakers placed behind the monitor and to the camera. Has anyone else dealt with this problem and found a solution?

MacBook Pro (2020 and later)

Posted on Jul 5, 2021 9:23 PM

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Jul 6, 2021 3:32 PM in response to Bob Burlison

Hello Bob Burlison.


Thank you for using Apple Support Communities. It sounds like you're experiencing issues when using a third-party webcam with your Mac. Specifically, your audio has an echo. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can.


We want to make sure we isolate this issue further with you. If you use your built-in camera on your Mac, does this echo issue occur while using it or can you confirm this issue is only occurring while using your third-party webcam?


You might also want to adjust your System Preferences audio to make sure the correct audio channels are being used for Input and Output. You can do this by going to System Preferences > Sound. Just select Output, which should be the built-in speakers unless you're using headphones. For Input, make sure your webcam is selected.


Change the sound output settings on Mac - Apple Support


Additionally, you might have to adjust the built-in preferences for your webcam as well. For that we recommend that you review your user manual.


Feel free to keep us updated. Best of luck.

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Facetime movie recording has echo

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