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Level 1

4 points

How to fix my account

How to fix your account has been disabled in the AppStore and iTunes

Posted on Jul 6, 2021 12:09 AM

Top-ranking reply

Level 10

418,861 points

Posted on Jul 6, 2021 7:33 AM

Hello,

Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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