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Apple TV won't accept password and 6 digit pin even though they are correct

Whenever try to log in to the iTunes account on my Apple TV and add my password with the 6 digit verification code at the end it says it isn't correct. I have tried multiple times and still get the same result. Very frustrating. I logged into iCloud on the same device fine. The set up was different for this whereby I added the 6 digit pin separately to the password. Whats the go?

Posted on Jul 6, 2021 12:26 AM

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Posted on Jul 6, 2021 1:13 AM

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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Question marked as Best reply

Jul 6, 2021 1:13 AM in response to kleenkutt

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

Apple TV won't accept password and 6 digit pin even though they are correct

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