My ex has hacked my phone, has hacked the phone service provider how do I get rid of this intrusive behavior. What do I do on my end to rid this new phone from such illegal abs malicious behavior

Question

My ex has hacked my phone, has hacked the phone service provider how do I get rid of this intrusive behavior. What do I do on my end to rid this new phone from such illegal abs malicious behavior

My ex has hacked my phone, has hacked the phone service provider how do I get rid of this intrusive behavior. What do I do on my end to rid this new phone from such illegal abs malicious behavior. She has been using trusted certificates and they were not to be used since a parent company did not disclose to Apple that this had happpened.

iPhone 12 Pro Max, iOS 14

Posted on Jul 6, 2021 4:45 AM

Reply

Answer 1

Eric Root

Level 10

687,711 points

Jul 6, 2021 5:45 AM in response to Pig_Pen_with_Champ

Contact your phone carrier.

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.

Link to contact Apple Support in the article.

Apple ID has been compromised.

Security and your Apple ID.

Checklist: If you want to see if anyone else has access to your device or accounts

Apple ID Password Change.

Note the restrictions in the article.

Apple ID Name Change.

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

Apple ID -Two-factor authentication

Two Factor Authentification availability.

2 Factor Authentication - How to generate a recovery key

Apple ID - Using app-specific passwords.