I have tried to cancel this subscription 2 days before the free trial ended but the subscription keeps getting collected from my PayPal account can you please advise

I have tried to cancel my Apple Music subscription 2 days before the free trial ended but payments are still being taken

Posted on Jul 6, 2021 5:33 AM

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2 replies

Jul 6, 2021 5:33 AM in response to September19th

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


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I have tried to cancel this subscription 2 days before the free trial ended but the subscription keeps getting collected from my PayPal account can you please advise

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