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Family sharing/child’s phone

Can I change my childs phone password from my phone?

iPhone XR

Posted on Jul 6, 2021 8:57 AM

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Posted on Jul 6, 2021 9:46 AM

Ah, now we know what you want to do. And you can't. Heres's a list of what is offered:


Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


To remotely disable her phone it would have to be have the Find My service set up under your Apple ID so you could set Lost Mode on it which is a bit more than you want to do.


Use Lost Mode in Find My iPhone on iCloud.com - https://support.apple.com/guide/icloud/use-lost-mode-mmfc0f0165/icloud


and:


Use the Find My app to locate a missing device or item - https://support.apple.com/HT210515

"What happens if you activate Mark As Lost

Mark as Lost remotely locks your missing iPhone, iPad, iPod touch, or Mac with a passcode, keeping your information secure even if your device goes missing. You can also display a custom message with your phone number on the Lock screen, and keep track of your device's location.

Once Mark as Lost is activated, Apple Pay is disabled, if you have it set up on the device. A confirmation email is sent to the primary email address associated with your Apple ID. When you recover your device, you will need to unlock it with your passcode."




6 replies
Question marked as Best reply

Jul 6, 2021 9:46 AM in response to Lxshermes

Ah, now we know what you want to do. And you can't. Heres's a list of what is offered:


Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


To remotely disable her phone it would have to be have the Find My service set up under your Apple ID so you could set Lost Mode on it which is a bit more than you want to do.


Use Lost Mode in Find My iPhone on iCloud.com - https://support.apple.com/guide/icloud/use-lost-mode-mmfc0f0165/icloud


and:


Use the Find My app to locate a missing device or item - https://support.apple.com/HT210515

"What happens if you activate Mark As Lost

Mark as Lost remotely locks your missing iPhone, iPad, iPod touch, or Mac with a passcode, keeping your information secure even if your device goes missing. You can also display a custom message with your phone number on the Lock screen, and keep track of your device's location.

Once Mark as Lost is activated, Apple Pay is disabled, if you have it set up on the device. A confirmation email is sent to the primary email address associated with your Apple ID. When you recover your device, you will need to unlock it with your passcode."




Jul 6, 2021 8:59 AM in response to Lxshermes

Do you mean an Apple ID password?


Family Sharing and Apple ID for your child - https://support.apple.com/HT201084

- "Your email address is the rescue email address for your child’s account, and you can use it with the security questions you provided to reset a forgotten password. You can keep your your child's account more secure with two-factor authentication."

Jul 6, 2021 9:26 AM in response to Lxshermes

If you have a forgotten/unknown device passcode, or have a disabled device, unfortunately you have no option but to erase the device. However, you can eventually restore the data and settings from a backup you made before the device was disabled. You must have a computer to use the method below. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider. You can also use a PC with iTunes. You will likely also need your Apple ID and password. All Apple mobile devices follow the same general procedure but the link below and other links off it provide model-specific instructions:


If you forgot the passcode on your iPhone, or your iPhone is disabled", click here --> http://support.apple.com/HT204306


Here is a related video which to me has more complete and clearer instructions: https://www.youtube.com/watch?v=7s8-zLG9ySQ


Steps:

1. With the device disconnected from a computer use the model-specific instructions in the links above to shut down the device.

2. Connect it to a computer with Finder or iTunes (Mojave or earlier, or PC).

3. Restart into recovery mode (black screen with a cable indicating attach to computer).

4. When prompted, click "Restore" to erase data & settings, and update system software. May take some time.

5. Set up your device ( https://support.apple.com/kb/HT202033 ). Partway through you are offered the opportunity to restore your data and settings from a backup, or you can do this at a later stage ( https://support.apple.com/HT204184 ). Even if you have no backup, if you were using some iCloud services to sync items such as Contacts or Photos those may reappear once you sign back into your iCloud account --> Set up iCloud on your iPhone, iPad, or iPod touch - https://support.apple.com/HT208681


'If your computer doesn't recognize your iPhone, iPad, or iPod' click here --> https://support.apple.com/HT204095


---

On the contingency you are asked for your Apple ID and password AND you have forgotten those:


If you forgot your Apple ID, click here --> https://support.apple.com/HT201354 ; your Apple ID password, click here --> https://support.apple.com/HT201487 , or to jump directly to the forgotten sign-in information help site, click here --> http://iforgot.apple.com/


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071


If you still need help, contact Apple for help with Apple ID account security --> https://support.apple.com/HT204169

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