Remove activation lock for deceased user
How can i remove the activation lock for devices that belonged to deceased relatives when I’d and password are not known?
iPod Touch (6th Gen)
Read this link to discover "How to request access to a deceased family member's Apple accounts" [and devices] - https://support.apple.com/HT208510
OR
- Apple can remove a lock if a person can provide sufficient evidence of valid ownership. Do this online here --> https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what constitutes proof. This might be similar to what is required in the previous section.