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Remove activation lock for deceased user

How can i remove the activation lock for devices that belonged to deceased relatives when I’d and password are not known?

iPod Touch (6th Gen)

Posted on Jul 6, 2021 10:55 AM

Top-ranking reply

Limnos

Level 10

419,593 points

Posted on Jul 6, 2021 10:58 AM

Read this link to discover "How to request access to a deceased family member's Apple accounts" [and devices] - https://support.apple.com/HT208510

- Apple can remove a lock if a person can provide sufficient evidence of valid ownership. Do this online here --> https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what constitutes proof. This might be similar to what is required in the previous section.

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Remove activation lock for deceased user

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