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os mojave 10.14.6 wont recognize Canon ix6820 printer which is compatable is compatable with OS 10.6.8-10.913

mojave 10.14.6 won't recognize Canon ix6820 printer which is compatible is compatible with OS 10.6.8-10.913

MacBook Pro 13″, macOS 10.14

Posted on Jul 6, 2021 11:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2021 12:45 PM

Hi,


The Canon iX6820 is mentioned in About AirPrint - Apple Support as a model supporting the driverless AirPrint technology. This means that one does not have to install drivers, providing that the printer and the computer are connected to the same network. For additional information see the following guide from Canon Europe (for similar models):

https://www.canon-europe.com/support/consumer_products/apple_airprint_guide/#Pmac


Software/drivers from the printer manufacturer may or may not add functionality. Drivers are required for a USB connection.


If necessary, try resetting the printing system.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support

2 replies
Question marked as Top-ranking reply

Jul 6, 2021 12:45 PM in response to BEBJR

Hi,


The Canon iX6820 is mentioned in About AirPrint - Apple Support as a model supporting the driverless AirPrint technology. This means that one does not have to install drivers, providing that the printer and the computer are connected to the same network. For additional information see the following guide from Canon Europe (for similar models):

https://www.canon-europe.com/support/consumer_products/apple_airprint_guide/#Pmac


Software/drivers from the printer manufacturer may or may not add functionality. Drivers are required for a USB connection.


If necessary, try resetting the printing system.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support

os mojave 10.14.6 wont recognize Canon ix6820 printer which is compatable is compatable with OS 10.6.8-10.913

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