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Reset iPad after being disabled

Hi All,


I've followed the instructions to try to reset my iPad, but when I go to the update or restore it is looking for the software on my computer rather than downloading. How do I get iTunes to actually download the software I need to restore my iPad. I don't care if I have to do a full hard reset and start over.


thanks,

BK

Posted on Jul 6, 2021 11:35 AM

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Question marked as Best reply

Posted on Jul 6, 2021 11:37 AM

bkorenak wrote:

Hi All,

I've followed the instructions to try to reset my iPad, but when I go to the update or restore it is looking for the software on my computer rather than downloading. How do I get iTunes to actually download the software I need to restore my iPad. I don't care if I have to do a full hard reset and start over.

thanks,
BK

You don't update you put it in recovery mode If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

1 reply
Question marked as Best reply

Jul 6, 2021 11:37 AM in response to bkorenak

bkorenak wrote:

Hi All,

I've followed the instructions to try to reset my iPad, but when I go to the update or restore it is looking for the software on my computer rather than downloading. How do I get iTunes to actually download the software I need to restore my iPad. I don't care if I have to do a full hard reset and start over.

thanks,
BK

You don't update you put it in recovery mode If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Reset iPad after being disabled

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