ipad battery percentage stuck, unable to fix it by using force restart

Hi yang2791, 

Thank you for providing that information.

If you have not yet done so, update your iPad. It is a good practice to back up your iPad before updating. 

Here’s How to back up your iPhone, iPad, and iPod touch

Here’s how to: Update your iPhone, iPad, or iPod touch

If your iPad is already updated, you can restart and check again. Here’s how to Restart your iPad

If the issue remains, you can Contact Apple for support and service

Best Wishes! 

Hi yang2791,  

Thank you for using Apple Support Communities! 

From your post, we understand that your battery percentage is stuck on your iPad. You have reviewed the Find answers and ask questions resource. We want to help. So, that we are on the same page, is your iPad not charging? If so, please look at this article that talks about If your iPad won't charge

If your issue is about something else, please explain more about what you are experiencing.

Best Regards.