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Hi how to solve the software update problem when setup new iPhone 11?

software update when setup iPhone 11

Posted on Jul 7, 2021 4:20 AM

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Question marked as Best reply

Posted on Jul 7, 2021 4:34 AM

You aren’t telling us what the problem is.


If you are trying to restore the backup from your old phone and the old phone was running a newer version of iOS than the iPhone 11, you will have to update the iOS software on the iPhone 11 first. You cannot restore the backup from a newer iOS version to a device running an older version. The target device must be running an equal or newer version of the software.


If you are trying to update the software on the iPhone 11 and you are having a problem, you have to explain what it is if you want help.


In the meantime, you can look at these for some help. This is an Apple support article.

If your iPhone, iPad or iPod touch won’t update - Apple Support


This is a very informative user tip.

Updating iOS: common issues and solutions - Apple Community

1 reply
Question marked as Best reply

Jul 7, 2021 4:34 AM in response to Aceyo

You aren’t telling us what the problem is.


If you are trying to restore the backup from your old phone and the old phone was running a newer version of iOS than the iPhone 11, you will have to update the iOS software on the iPhone 11 first. You cannot restore the backup from a newer iOS version to a device running an older version. The target device must be running an equal or newer version of the software.


If you are trying to update the software on the iPhone 11 and you are having a problem, you have to explain what it is if you want help.


In the meantime, you can look at these for some help. This is an Apple support article.

If your iPhone, iPad or iPod touch won’t update - Apple Support


This is a very informative user tip.

Updating iOS: common issues and solutions - Apple Community

Hi how to solve the software update problem when setup new iPhone 11?

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