Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do i get my invoice for online purchase?

Invoice is of very old purchase hence not appearing on order of apple.com login.

MacBook Pro 13″, macOS 11.4

Posted on Jul 7, 2021 4:40 AM

Reply
Question marked as Best reply

Posted on Jul 7, 2021 6:23 AM

For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account (only the past 18 months)


For iTunes and App Stores purchases you can see receipts in your purchase history: https://support.apple.com/HT204088 Apple also emails you a receipt for any charge made to your account. "Search your email for the words “receipt from Apple.” - https://support.apple.com/HT201382


For a physical Apple Store purchase you can try contacting the store where you purchased the item and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing (Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" --> https://support.apple.com/HT202711

1 reply
Question marked as Best reply

Jul 7, 2021 6:23 AM in response to AlpeshPatelMacX

For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account (only the past 18 months)


For iTunes and App Stores purchases you can see receipts in your purchase history: https://support.apple.com/HT204088 Apple also emails you a receipt for any charge made to your account. "Search your email for the words “receipt from Apple.” - https://support.apple.com/HT201382


For a physical Apple Store purchase you can try contacting the store where you purchased the item and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing (Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" --> https://support.apple.com/HT202711

How do i get my invoice for online purchase?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.