You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Facetime, iMessage and notification

I bought iphone from someone and i used with my icloud account then i put find my iphone on with my id but iMessage, facetime and notification doesn't work for that i updated then i tried to unlock with my id but said this id can not be used to open this iphone ? What is that ?

iPhone X

Posted on Jul 7, 2021 7:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2021 7:37 AM

The previous owner needs to log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     

Similar questions

1 reply

Facetime, iMessage and notification

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.