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iPhone 12 will not restart. can see icons but they are unresponsive and pressing side button doesn't work

How to restart an iPhone 12? Can see icons but they are unresponsive.



Posted on Jul 7, 2021 6:00 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2021 6:03 PM

Force Restart:


Press and quickly release volume up button

Then press and quickly release volume down button

Then Press and KEEP HOLDING the side power button (keep holding past the swipe to power and past when the screen goes black) until the Apple Logo appears, then let go.


When you sign back into your phone, see if normal operation resume.

3 replies
Question marked as Top-ranking reply

Jul 7, 2021 6:03 PM in response to darrel224

Force Restart:


Press and quickly release volume up button

Then press and quickly release volume down button

Then Press and KEEP HOLDING the side power button (keep holding past the swipe to power and past when the screen goes black) until the Apple Logo appears, then let go.


When you sign back into your phone, see if normal operation resume.

iPhone 12 will not restart. can see icons but they are unresponsive and pressing side button doesn't work

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