Pending Purchase

Pending Purchase


I ordered the new iMac about three weeks ago. It’s scheduled to come on July 20-27. However, I noticed I have some pending charges from apple posted a few days ago, July 5th and it adds up to the cost of the computer. Does this mean my product might come sooner? I checked the order status. It still just says order in progress, we have everything needed to make the order and will update delivery date once item is preparing to ship.

Posted on Jul 7, 2021 6:19 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2021 6:56 PM

The status, on this order, is pretty much exactly what it means. If you still have any concerns, you can contact Apple directly for any clarifications.


Who can I call if I do not see my order listed in the order status page or need to make changes or discuss my order?

For order status and information, visit the following link: Order Status, or call one of the following phone numbers during the hours of operation.

If you do not see your order listed in the order status page do the following:

  1. If you placed your order on-line, please allow one hour for it to be available via Order Status. If you faxed or mailed your order, please allow 24 hours for your order to be entered into our system.
  2. If after that time your order is still not listed, you may contact us via e-mail at orderstatus@group.apple.com. For orders placed in the US you may call us at 1-800-676-2775 during these hours: Mon-Fri 8am-9pm, Sat-Sun 9am-6pm CT. For Canadian orders, you may call us at 1-800-676-2775 during these hours: Mon-Fri 9am-7pm EST.
  3. Please note that completed orders older than 18 months are not accessible from web order status.


The above is taken from: https://store.apple.com/Catalog/US/Images/orderstatuslearnmore.html#who_to_call

1 reply
Question marked as Top-ranking reply

Jul 7, 2021 6:56 PM in response to susique1995

The status, on this order, is pretty much exactly what it means. If you still have any concerns, you can contact Apple directly for any clarifications.


Who can I call if I do not see my order listed in the order status page or need to make changes or discuss my order?

For order status and information, visit the following link: Order Status, or call one of the following phone numbers during the hours of operation.

If you do not see your order listed in the order status page do the following:

  1. If you placed your order on-line, please allow one hour for it to be available via Order Status. If you faxed or mailed your order, please allow 24 hours for your order to be entered into our system.
  2. If after that time your order is still not listed, you may contact us via e-mail at orderstatus@group.apple.com. For orders placed in the US you may call us at 1-800-676-2775 during these hours: Mon-Fri 8am-9pm, Sat-Sun 9am-6pm CT. For Canadian orders, you may call us at 1-800-676-2775 during these hours: Mon-Fri 9am-7pm EST.
  3. Please note that completed orders older than 18 months are not accessible from web order status.


The above is taken from: https://store.apple.com/Catalog/US/Images/orderstatuslearnmore.html#who_to_call

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Pending Purchase

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