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Why is family storage capped at 5GB for my family member?

I bought the 200GB family share plan and shared with my husband. I’ve used 17GB, but his storage says he can only use 5GB and that capacity is full. It doesn’t make sense to me.

iPhone XR, iOS 14

Posted on Jul 7, 2021 6:47 PM

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Posted on Jul 7, 2021 6:56 PM

Welcome to Apple Support Communities.


You must follow all the steps in the article here: Share an iCloud storage plan with your family - Apple Support.


-Jack

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Why is family storage capped at 5GB for my family member?

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