Why would my subscription expire and how can I renew it?

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Level 1

8 points

Why would my subscription expire and how can I renew it?

The subscription has all this while been charged to my Apple ID credit card monthly, automatically. However, it suddenly expired earlier this month and I couldnt find a way to manually renew the subscription. That is my only paid subscription and thus i am not sure if there is something wrong to my Apple ID payment method, or the app itself. Please advise!

The app mentioned is Ticker Investment Manager (Unlimited Subscription)

Thank you.

iPhone 11, iOS 14

Posted on Jul 7, 2021 7:11 PM

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Answer 1

Top-ranking reply

Limnos

Level 10

427,385 points

Jul 7, 2021 8:19 PM in response to kokmin9090

It could be there were problems with the payment method and it stopped renewing.

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266

A problem will appear in red.

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Answer 2

Limnos

Level 10

427,385 points

Jul 8, 2021 8:02 AM in response to kokmin9090

I don't know then, sorry. See if Apple knows why:

Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

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Answer 3

kokmin9090 Author

Level 1

8 points

Jul 7, 2021 9:40 PM in response to Limnos

Thanks for your help. I've removed the previous payment method and added another new credit card, it still didnt work. The payment method didn't appear red either.

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Why would my subscription expire and how can I renew it?

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