Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just bought the iPhone 11 a few days ago.Whenever I touch my phone’s metal part while it’s charging,I feel tingly or some kind of electricity passing through my hand.Sometimes it increases and sometimes it can’t be felt.Is it normal?If it’s not,what do you guys think the problem is?Please help me if you can!
iPhone 11
I have tried different outlets but it keeps happening.I think there is an issue with my adapter.Do you think it’s gonna damage my phone?
Thanks for your words!
I have tried different outlets but it keeps happening.I think there is an issue with my adapter.Do you think it’s gonna damage my phone?
Thanks for your words!
Hi. Are you using a 20W power adapter? If yes, try charging using a lower watt power adapter like 12W. Also check for the switchboard electric connection as it could have faulty wiring. You can also try wireless charging.
Yes I’m using a 20W power adapter because it’s faster to charge with it.People around me also use 20W adapter but they have never experienced this type of issue.How can I check for the electric connection if it’s grounded or not?
By the way thanks for your kind help !
no it's not, it only charge by 5volts, which is not enough for a person to be shocked by, so if it's leaking ac current from the ac charger it's pretty serious business
It’s not really giving me shocks,I just feel a bit tingly if I lay my fingertip on the metal part.It’s not happening regularly.Only sometimes it can be felt!
That's a sign of improper grounding (or earthing depending on which side of the pond you're on). Try a different outlet or a surge protector. It's not harmful, though.
It has to do with the way Apple adapters are made. It's a pretty common issue. You could try a different adapter and see if it helps.
Feeling electricity leakage while charging my iPhone 11.
