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My phone was stolen. How can I retrieve my information?

How can I retrieve my information from a stolen phone?

iPhone 12, iOS 14

Posted on Jul 8, 2021 1:35 AM

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Question marked as Best reply

Posted on Jul 8, 2021 9:31 AM

You can't from the device itself, but you can from backups you made and iCloud.


Read/watch these links -->


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768


Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472

1 reply
Question marked as Best reply

Jul 8, 2021 9:31 AM in response to Mafios

You can't from the device itself, but you can from backups you made and iCloud.


Read/watch these links -->


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768


Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472

My phone was stolen. How can I retrieve my information?

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