recovery mode
I cant get my iphone 8 plus into recovery mode to connect to itunes to wipe the device, ive tried the side button and volume buttons like instructed by apple
Some people find they are not holding down the correct buttons or are not holding them down for long enough.
This article tells you which buttons on which models: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If you still have problems:
Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232