You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

desktop mail will not open

When attempting to open mail from our desktop, it will not open. We receive an error stating that mail has quit unexpectedly.

Posted on Jul 8, 2021 7:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2021 9:03 AM

Greetings Joshua, 


Based on your post, when using the Apple Mail app on your iPhone you encounter an error that the app has quit unexpectedly. 


Please check out the following article for steps to take: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open That article recommends checking for app updates but the Mail app on iOS updates through the iOS updates. You can verify all iOS updates are installed in Settings > General > Software Updates. If any are available, be sure to have a backup prior to installing. How to back up your iPhone, iPad, and iPod touch


Let us know what happens. 

3 replies
Question marked as Top-ranking reply

Jul 9, 2021 9:03 AM in response to joshuatree9

Greetings Joshua, 


Based on your post, when using the Apple Mail app on your iPhone you encounter an error that the app has quit unexpectedly. 


Please check out the following article for steps to take: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open That article recommends checking for app updates but the Mail app on iOS updates through the iOS updates. You can verify all iOS updates are installed in Settings > General > Software Updates. If any are available, be sure to have a backup prior to installing. How to back up your iPhone, iPad, and iPod touch


Let us know what happens. 

desktop mail will not open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.