lost iphone

i lost my iphone i have apple care how do i go about getting a new phone?


iPhone 12, iOS 14

Posted on Jul 8, 2021 7:50 AM

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Question marked as Top-ranking reply

Posted on Jul 8, 2021 7:54 AM

Do you specifically have AppleCare+ with Theft/Loss coverage? If so, then you would file a claim here:


Note that you must have a "Theft and Loss" coverage type. The "standard" AppleCare+ plan does not provide you a new phone without a cost to you.  See details about AppleCare+ with Theft and Loss

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Question marked as Top-ranking reply

Jul 8, 2021 7:54 AM in response to sadlilgirl

Do you specifically have AppleCare+ with Theft/Loss coverage? If so, then you would file a claim here:


Note that you must have a "Theft and Loss" coverage type. The "standard" AppleCare+ plan does not provide you a new phone without a cost to you.  See details about AppleCare+ with Theft and Loss

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lost iphone

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