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sadlilgirl Author

Level 1

4 points

lost iphone

i lost my iphone i have apple care how do i go about getting a new phone?

iPhone 12, iOS 14

Posted on Jul 8, 2021 7:50 AM

Top-ranking reply

Tesserax

Level 10

152,840 points

Posted on Jul 8, 2021 7:54 AM

Do you specifically have AppleCare+ with Theft/Loss coverage? If so, then you would file a claim here:

iPhone Theft and Loss Claim - Apple Support

Note that you must have a "Theft and Loss" coverage type. The "standard" AppleCare+ plan does not provide you a new phone without a cost to you. See details about AppleCare+ with Theft and Loss

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