Ipad touch screen is not working

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Level 1

4 points

Ipad touch screen is not working

Dear All,

My I pad was working fine and all of a sudden found touch screen not working and none of the icons on the screen are responding. Slide button to unlock and also to power off the Ipad are also not working. Only the home button is working and also all the buttons on sides are working normal. I have tried hard reset, software update, and factory reset. The latter 2 are not able to complete successfully because I'm not able to get ipad in restore mode without signing into it. I am using IPad Series 7 WiFi only.

Appreciate good advice from anyone who knows about this issue or has faced similar problem earlier with Ipad.

iPad (6th gen) WiFi

Posted on Jul 8, 2021 1:32 PM

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Answer 1

Top-ranking reply

MichelPM

Level 10

81,278 points

Jul 8, 2021 2:47 PM in response to ewhite6210

I think its time to search online for your nearest, “local” Apple store location and call to make an appointment to have your Apple iPad diagnosed and options presented you.

Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.

Use the Hardware Repair and Device Performance & Connectivity support categories.

OR

by installing and using the Apple Support app found in the iOS App Store.

Tap the iOS App Store link below.

https://apps.apple.com/us/app/apple-support/id1130498044

OR

Call contact Apple via the support numbers found in the link bekow.

Contact - How to Contact Us - Apple

Tap the link below.

https://www.apple.com/contact/

Best of Luck to You!

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Ipad touch screen is not working

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