Google Drive not supported on new iMac
MacOS BigSur 11.4
M1 chip
Is there a replacement?
Responding to gstarnes.
Hello gstarnes, try the following steps it should solve your
challenge.
1.
Pause & Restart The Sync – Pausing and
restarting, refreshes your sync connection.
2.
Quit The App & Reopen It – Sometimes the app
may have some glitches which can be corrected by simply quitting and restarting
the app.
3.
Log Out Of The App & Log Back In – if google
drive is still not in sync with your Mac, you can try logging out and logging
back into the app on the Mac.
4.
Reboot Your Mac – if this is your first time
having this issue, try rebooting your Mac.
5.
Turn Off The Firewall On Your Mac – Check to
ensure that the firewall on your Mac is turned off.
6.
Checkmark The Folders That You Want To Sync.
7.
Ensure The App Opens At Login For Automatic Sync
– Check to ensure google drive is set to automatically launch at boot-up.
8.
Run The Script Bundled With “Backup and Sync” – The
Backup and Sync app comes with a script and running it sometimes fixes many
issues with the app on your Mac
9.
Disable The Proxy Connection – Proxy connections
may sometime interrupt your sync process. Therefore, keep your proxies
disabled.
10.
Reinstall The “Backup and Sync” App – If Google
Drive is still not syncing with your Mac, your final option is to reinstall the
Backup and Sync app on your machine. This’ll clear your old configuration and
create new settings and account files for you.
If after trying the above steps and it still does not work, I’ll
suggest you contact google drive support.
Thank you.
