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the touch screen on my iphone 11 is not responding. It charges just fine, there is no damage to the screen and no water damage. I can't unlock it or even turn it off. I've tried the hard reset with no luck in getting the touchscreen to work. Any suggestions?
[Re-Titled by Moderator]
Hi,
As ChrisJ4203 mentioned, you can view that support article to troubleshoot the issue. I want to mention that there is a repair program for iPhone 11 manufactured between November 2019 and May 2020. More info here: https://support.apple.com/en-ca/iphone-11-display-module-replacement-program
I hope your issue gets resolved soon!
Hi,
As ChrisJ4203 mentioned, you can view that support article to troubleshoot the issue. I want to mention that there is a repair program for iPhone 11 manufactured between November 2019 and May 2020. More info here: https://support.apple.com/en-ca/iphone-11-display-module-replacement-program
I hope your issue gets resolved soon!
Start troubleshooting here, If the screen isn’t working on your iPhone or iPad - Apple Support
My iPhone 11 touch screen is not responding
