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toooosh Author

Level 1

6 points

My iPhone 11 touch screen is not responding

the touch screen on my iphone 11 is not responding. It charges just fine, there is no damage to the screen and no water damage. I can't unlock it or even turn it off. I've tried the hard reset with no luck in getting the touchscreen to work. Any suggestions?

[Re-Titled by Moderator]

Posted on Jul 8, 2021 2:45 PM

Top-ranking reply

joel12mat

Level 3

654 points

Posted on Jul 8, 2021 3:00 PM

Hi,

As ChrisJ4203 mentioned, you can view that support article to troubleshoot the issue. I want to mention that there is a repair program for iPhone 11 manufactured between November 2019 and May 2020. More info here: https://support.apple.com/en-ca/iphone-11-display-module-replacement-program

I hope your issue gets resolved soon!

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My iPhone 11 touch screen is not responding

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