i need some help it’s saying problem with previous purchase when i try download something but every time i put a card in it ***** the money and says not able to add card any body’s thoughts??
[Re-Titled by Moderator]
not able to add card
I have never heard of an error message that says that. What does it say exactly? This is often critical in diagnosing an issue.
This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
Check 'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631
If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
Additional resources:
'If your payment method is declined in the App Store or iTunes Store' click here --> https://support.apple.com/HT203005
not able to add card
I have never heard of an error message that says that. What does it say exactly? This is often critical in diagnosing an issue.
This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
Check 'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631
If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
Additional resources:
'If your payment method is declined in the App Store or iTunes Store' click here --> https://support.apple.com/HT203005
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
My card is not being accepted as a payment method
