face id and scam email?

I opened and email that at first it seemed legit and from my university and it was sent from a student institutional email. I went to put in my email and password to download a file. Face ID opened my passwords but i didnt actually put anything in before realizing it didn’t look right. Should i be worried?

iPhone XS, iOS 14

Posted on Jul 8, 2021 4:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2021 12:36 PM

Hi, Callista!


Thanks so much for stopping by the Apple Support Communities. It sounds as though you received an email that took you to a site asking you to sign in with your university login information. Face ID popped up, but before signing in, you exited out of the site as it was suspicious, and we understand you're concerned your information may be compromised. We'd be happy to help!


While we cannot say for certain whether any of your credentials were indeed compromised, we would suggest changing your login password for the account in question just to be safe. If your Apple ID was involved, you can follow If you think your Apple ID has been compromised - Apple Support to get information on changing your password, and other available security options to protect your account and data.


Best!

Similar questions

1 reply
Question marked as Top-ranking reply

Jul 9, 2021 12:36 PM in response to callista48

Hi, Callista!


Thanks so much for stopping by the Apple Support Communities. It sounds as though you received an email that took you to a site asking you to sign in with your university login information. Face ID popped up, but before signing in, you exited out of the site as it was suspicious, and we understand you're concerned your information may be compromised. We'd be happy to help!


While we cannot say for certain whether any of your credentials were indeed compromised, we would suggest changing your login password for the account in question just to be safe. If your Apple ID was involved, you can follow If you think your Apple ID has been compromised - Apple Support to get information on changing your password, and other available security options to protect your account and data.


Best!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

face id and scam email?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.