Madisyn0412 Author

Level 1

4 points

I got a new iPhone 12 Pro. Everything transferred but phone calls and FaceTime

I got a new iPhone 12 Pro. Everything transferred from my old phone but I can not call out or FaceTime. My network is verizon

iPad Pro, iPadOS 13

Posted on Jul 8, 2021 5:58 PM

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MacBook Pro Cannot Connect to iPhone I have a MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports, 2 GHz Quad-Core Intel Core i5, 16 GB 3733 MHz LPDDR4X) running Monterrey 12.6. I also have an iPhone 12 running iOS 16.0. Both use the same iCloud account, and both are running on the same network. However when I try to make a call on FaceTime on the MacBook using the iPhone, I get an error message that the MacBook and the iPhone need be on the same network. This happens even when I hotspot my MacBook on the iPhone. What am I missing? I'm pretty sure I've misconfigured something.
464 3

1 reply

Level 8

46,278 points

Jul 8, 2021 5:59 PM in response to Madisyn0412

Welcome to Apple Support Communities.

Please see: If you get an error when trying to activate iMessage or FaceTime - Apple Support and If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support.

-Jack

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I got a new iPhone 12 Pro. Everything transferred but phone calls and FaceTime

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