iTunes Media Folder location keeps resetting, on PC.

Hello appl,

We would be more than happy to provide you with information on how to move your iTunes media files.

To move the media, follow the steps under the 'Change where imported files are stored' section of Change where iTunes files are stored on PC

This should resolve the issue you are having.

Have a great day!

Hello appl,

Thank you for the information!

The default file path used for the iTunes media you have stored is Music\iTunes\iTunes Media. The \iTunes Media is what allows iTunes to properly understand the folder and write to it properly. You can learn more about the file path in the resource linked: Change where iTunes files are stored on PC

Take care!

This does not answer the problem in the question above, I know because I am having the same exact problem. I follow the steps to change my "iTunes Media folder location" and it changes without any problem. But, when I close the iTunes app the settings do not save for some reason. No matter how many times I change the iTunes Media folder location it always reverts back to the default location every time I reopen the iTunes app.

As usual, Apple are not giving a straight answer to a problem with their software. This is unacceptable customer service. The iTunes Media folder can not be relocated to another location under preference, as each relaunch, the folder location defaults back to the User folder on the main drive, being C drive. Provide a fix or you'll find users will be requesting refunds on their purchases as the iTunes software does not operate as described.

There is a bug in recent builds of iTunes that, at least for some users, seems to stop this preference from being saved properly. See Make a split library portable - Apple Community and put your library in a shape that isn't affected by the issue, and is easier to backup and move around in future.

tt2

I can only assume this issue affects relatively few people and isn't easy to reproduce. My hunch would be that some obscure permissions issue is present. Try running iTunes as the administrator from the right-click context menu and/or try holding down ctrl+shift as you launch iTunes to open it in safe mode. I recall one user mentioned that they temporarily installed an older build (12.9?) created a new library and set their media folder up, then reinstalled the current build and reconnected to their active library which retained the media folder. Or you can follow my advice earlier in the thread and put your library in the portable shape which isn't troubled by this bug.

tt2