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My apple support application is showing that i can buy apple care plan upto 12th july ,2021 but that customer support is saying that i cannot buy the plam

My apple support application is showing that i can buy apple care plan upto 12th july ,2021 but the customer support is saying that i am not eligible to buy the plan. customer support executive is saying that this information is not correct.

can’t expect such blunder by apple inc.

Posted on Jul 9, 2021 1:03 AM

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Jul 9, 2021 1:14 AM in response to anshulsingla243

The screenshot shows additional coverage.!!


Buy an AppleCare plan - Apple Support

Buy an AppleCare plan

Most Apple devices come with a limited warranty and up to 90 days of complimentary support. If your device is eligible, you can buy an AppleCare+ plan or an AppleCare Protection Plan for additional coverage.


Buy an AppleCare plan online

Choose your Apple device for an AppleCare plan on our website:

Buy an AppleCare plan on your iPhone, iPad, or iPod touch

    1. Open Settings.
    2. Tap General > About.
    3. Tap AppleCare+ Coverage Available and follow the onscreen instructions to choose and buy AppleCare+.

You might not see this option on your device depending on your country or region. Buy a plan online if you have an eligible device.



Choose your location and get to know more --> AppleCare Protection Plan for iPhone


Check if your Country is eligible for Apple Care Plans, know it here--> Legal - AppleCare Protection Plan - Apple





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Jul 9, 2021 2:39 AM in response to SravanKrA

Yes i wanted to buy apple care plan but when i called customer support,

the executive said that i am not eligible to buy this plan and the information given in the screenshot is incorrect.

how come the information could be incorrect when it is shown by the phone itself

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My apple support application is showing that i can buy apple care plan upto 12th july ,2021 but that customer support is saying that i cannot buy the plam

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