User profile for user: stephrynn
stephrynn Author
User level: Level 1
4 points

Why I can’t download apps?

I couldn’t understand why I want download a free apps but keep have this pop up? And even I restart still the same. And it keep say my account not enough balance? Why I need reload money to my balance to download a free apps?

iPhone 8 Plus, iOS 14

Posted on Jul 9, 2021 1:03 AM

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User profile for user: SravanKrA
SravanKrA
User level: Level 10
433,136 points

Posted on Jul 9, 2021 1:10 AM

Choose None as a payment method, that's it.


If you can't choose None as a payment method only if...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing



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User profile for user: SravanKrA
SravanKrA
User level: Level 10
433,136 points

Jul 9, 2021 1:10 AM in response to stephrynn

Choose None as a payment method, that's it.


If you can't choose None as a payment method only if...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing



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Why I can’t download apps?

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