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my airpods mic is not working

speakers are working but, mic is not


Posted on Jul 9, 2021 2:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2021 11:07 PM

Hu anuj73,

Welcome to the Apple Community, where some of us do our best to help each other.


Wondering which iPhone, OS number, and which app you are using,


You m might want to try:

AirPods Support

Learn how to set up, charge and use your AirPods. 

Find all the topics, resources, and contact options you need for your AirPods

https://support.apple.com/airpods


If the microphones on your iPhone aren't working:

https://support.apple.com/en-us/HT203792


Hope this helps

4 replies
Question marked as Top-ranking reply

Jul 9, 2021 11:07 PM in response to anuj73

Hu anuj73,

Welcome to the Apple Community, where some of us do our best to help each other.


Wondering which iPhone, OS number, and which app you are using,


You m might want to try:

AirPods Support

Learn how to set up, charge and use your AirPods. 

Find all the topics, resources, and contact options you need for your AirPods

https://support.apple.com/airpods


If the microphones on your iPhone aren't working:

https://support.apple.com/en-us/HT203792


Hope this helps

Jul 23, 2021 8:21 PM in response to MJS2021

Hi MJS2021,

Welcome to the Apple Community.


If you have tried the links above:

and if it is not just poor reception / connectivity

(ie: only a problem if in certain places / locations:


You might want to look at:

AirPods Service and Repair:

https://support.apple.com/airpods/repair/service


You can always try talking to Apple.

There is a Get Support link at top right on this page.

Or

Apple phone numbers around the world

Contact Apple for support and service:

https://support.apple.com/en-us/HT201232

All the best :)

Jul 23, 2021 6:07 PM in response to brbo

The microphone on my AirPods Model no. A2031 have not been working for over a year. I have done all the things suggested, such as reset network settings, reset AirPod, etc.

The microphone cuts in and out to the point where the person does not hear hardly anything I say. This is on my iPhone 11 Pro and iPad Pro MU0M2X/A.

This is with all apps and while trying to make phone calls, MS Teams, FaceTime, etc.

I have cleaned the AirPods with an alcohol based cleaning product.

what do I do?

my airpods mic is not working

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