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My front camera is not working and I got my new iphone 12 yesterday

I bought my new iphone 12 after having a iphone 7S for 5 years. It is day two of this new phone and the front camera does not work at all. I cannot even facetime!!!

iPhone 12, iOS 14

Posted on Jul 9, 2021 8:30 AM

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Question marked as Top-ranking reply

Posted on Jul 9, 2021 8:46 AM

If you're sure that nothing (cover or screen protector) is obstructing (interferring with) your front camera, try a "forced" restart using these instructions (to check if it is a temporary glitch):--> Force restart iPhone – Apple Support


If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jul 9, 2021 8:46 AM in response to adgsmith2915

If you're sure that nothing (cover or screen protector) is obstructing (interferring with) your front camera, try a "forced" restart using these instructions (to check if it is a temporary glitch):--> Force restart iPhone – Apple Support


If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

My front camera is not working and I got my new iphone 12 yesterday

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