How do I reset my child's apple id password when using Family Sharing?

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Level 1

9 points

How do I reset my child's apple id password when using Family Sharing?

For some reason, the password we have for my 9 YO isn't working. We'd like to reset it but can't quite figure out how to do that with a subordinate account in Family Sharing.

He can access the device, we have access to our devices, etc. This was triggered by a password challenge for buying a game, which is a new UX - previously it would send an approval request to one of our devices. Now it wants his password which is a bad UX if intentional...or maybe we tripped across a bug?

Anyway, the saved credentials I have for his account don't seem to work. How do I reset his password?

Posted on Jul 9, 2021 8:33 AM

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Answer 1

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Eric Root

Level 10

684,219 points

Jul 9, 2021 11:16 AM in response to esbrooks

Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage

Apple ID – Forgot Password

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How do I reset my child's apple id password when using Family Sharing?

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