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anh_ho1373 Author

Level 1

5 points

Apple.com charged me $59.99, I had request for refund but Apple system didn't show Item was charged, what should I do?

Posted on Jul 9, 2021 9:16 AM

Top-ranking reply

Phil0124

Community+ 2024

Level 10

207,053 points

Posted on Jul 9, 2021 9:19 AM

Are you sharing your credit card or payment method with someone?

Are you the organizer in Family sharing?

If so, the charge probably happened on someone else's Apple ID so would not show on yours. Check all devices used any people you may share your payment method with or are in Family Sharing with if you are the Family Organizer.

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Apple.com charged me $59.99, I had request for refund but Apple system didn't show Item was charged, what should I do?

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