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iPhone 12 Mini voice/music volume issue

Ok, here's a tough one:


When I enable the volume buttons to adjust the ringer and alerts volume in -Settings-, occasionally I'll open an app or unlock my phone and press the volume buttons on the side and it will adjust the volume for an app on the left side of the screen. Even though all my apps are closed out. Not the ringer volume on the top of the screen. I will lock my phone an no sound happens (the lock screen sound). I will have to go into Settings to adjust the ringer volume even though I should be able to adjust it on the side with the volume buttons.


When that happens and I'm driving with CarPlay, it will play Pandora and Spotify with "Voice Volume" and not "Audio Volume". The sound is slightly distorted. I have to restart my phone every time that happens. This has been going on for a long time. Any solutions? I've switched off the "Change with Buttons" feature to see if that will help with CarPlay Audio.


Thank you!

iPhone 12 mini, iOS 14

Posted on Jul 9, 2021 5:56 PM

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Question marked as Best reply

Posted on Jul 10, 2021 2:20 AM

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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2 replies
Question marked as Best reply

Jul 10, 2021 2:20 AM in response to Ivpride20

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

iPhone 12 Mini voice/music volume issue

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