iPhone 12 Mini voice/music volume issue

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Level 1

8 points

iPhone 12 Mini voice/music volume issue

Ok, here's a tough one:

When I enable the volume buttons to adjust the ringer and alerts volume in -Settings-, occasionally I'll open an app or unlock my phone and press the volume buttons on the side and it will adjust the volume for an app on the left side of the screen. Even though all my apps are closed out. Not the ringer volume on the top of the screen. I will lock my phone an no sound happens (the lock screen sound). I will have to go into Settings to adjust the ringer volume even though I should be able to adjust it on the side with the volume buttons.

When that happens and I'm driving with CarPlay, it will play Pandora and Spotify with "Voice Volume" and not "Audio Volume". The sound is slightly distorted. I have to restart my phone every time that happens. This has been going on for a long time. Any solutions? I've switched off the "Change with Buttons" feature to see if that will help with CarPlay Audio.

Thank you!

iPhone 12 mini, iOS 14

Posted on Jul 9, 2021 5:56 PM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,802 points

Jul 10, 2021 2:20 AM in response to Ivpride20

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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Answer 2

Ivpride20 Author

Level 1

8 points

Jul 12, 2021 12:00 PM in response to SravanKrA

@SravanKrA

Thanks but those didn't address my problem. My problem is my phone randomly (or so it seems) switches between ringer volume and app volume when using the side buttons. It also causes streaming music to play slightly distorted with "voice volume" and not "audio volume" when using Apple CarPlay in my vehicle.

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iPhone 12 Mini voice/music volume issue

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