I have a HP color laser 3800dn. I downloaded the HP driver from HP.com
I managed to let the package open and begin the installation. But a message came up and say "failed to install". Anyone knows why? Without the driver, I cannot print envelopes.
Mac mini, macOS 11.4
Hi,
The printer driver/installer at the HP support site seems to be relatively old.
To begin with, you could try to reset the printing system and re-add the printer.
Reset the Mac printing system to solve a problem - Apple Support
Add a printer on Mac - Apple Support
Check whether the operating system suggests a suitable driver.
If this does not work, you may want to test the (Post Date: Dec 11, 2020) https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US HP Printer Drivers v5.1 for macOS download from Apple. An HP Color LaserJet 3800 driver version 19.13 is mentioned in the referenced article Printer and scanner drivers for Mac - Apple Support.
Software conflicts cannot be ruled out when testing printer drivers. Make sure that you have multiple backup copies of all important files (documents, photos, et cetera).
Hi,
The printer driver/installer at the HP support site seems to be relatively old.
To begin with, you could try to reset the printing system and re-add the printer.
Reset the Mac printing system to solve a problem - Apple Support
Add a printer on Mac - Apple Support
Check whether the operating system suggests a suitable driver.
If this does not work, you may want to test the (Post Date: Dec 11, 2020) https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US HP Printer Drivers v5.1 for macOS download from Apple. An HP Color LaserJet 3800 driver version 19.13 is mentioned in the referenced article Printer and scanner drivers for Mac - Apple Support.
Software conflicts cannot be ruled out when testing printer drivers. Make sure that you have multiple backup copies of all important files (documents, photos, et cetera).
cannot install HP color laser 3800dn drive on Mac mini
