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Cant press nothing on my phone and cant shut it off

how do i restart phone when i cant shut it off or press anything


iPhone 11

Posted on Jul 9, 2021 10:27 PM

Reply
2 replies

Jul 9, 2021 10:40 PM in response to Adalynnn

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Cant press nothing on my phone and cant shut it off

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