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What is it I can’t activate Touch ID on my iPhone 6plus

Posted on Jul 10, 2021 12:08 AM

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Question marked as Top-ranking reply

Posted on Jul 10, 2021 12:44 AM

If you're using a case or screen protector, make sure it doesn't cover the Touch ID sensor or the surrounding ring. Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 10, 2021 12:44 AM in response to issamay24

If you're using a case or screen protector, make sure it doesn't cover the Touch ID sensor or the surrounding ring. Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support

What is it I can’t activate Touch ID on my iPhone 6plus

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