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Frozen

Hi guys my iPhone 8 Plus screen is frozen and not turning off what should I do to restart it

iPhone 8 Plus, iOS 14

Posted on Jul 10, 2021 3:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2021 3:24 AM

Start here:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

3 replies
Question marked as Top-ranking reply

Jul 10, 2021 3:24 AM in response to MLT47

Start here:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

Frozen

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