Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get Refund on a subscription?

I was using a trial version of software and now it has charged me for that software and I don’t want it. So how do I get a refund for the charges? Thank you.

iPhone 12 Pro

Posted on Jul 10, 2021 5:46 AM

Reply
Question marked as Best reply

Posted on Jul 10, 2021 6:16 AM

Strictly speaking all purchases are final: please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support - note that just deleting an app doesn't cancel the subscription. (To cancel a subscription please see How to cancel a subscription from Apple - Apple Support)

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: go to https://reportaproblem.apple.com/?s=6

1 reply
Question marked as Best reply

Jul 10, 2021 6:16 AM in response to jerri55

Strictly speaking all purchases are final: please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support - note that just deleting an app doesn't cancel the subscription. (To cancel a subscription please see How to cancel a subscription from Apple - Apple Support)

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: go to https://reportaproblem.apple.com/?s=6

How do I get Refund on a subscription?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.